Travel arrangements work best when expectations are clear. These terms explain how inquiries, fees, supplier conditions, and bookings are handled.
Please read these Terms together with the Payment & Cancellation Policy and any specific written quotation or supplier terms.
1. Acceptance
Use of our website, inquiries and purchases is subject to these Terms to the extent applicable. Additional booking agreements, quotations and supplier terms may apply.
2. Services
Voyanti Global offers corporate travel, vacation planning, hotels, flights, ground transportation, groups and private jet charter coordination through third-party operators.
3. Requests and Quotes
An inquiry does not confirm a reservation. Quotations depend on availability, supplier terms and prices in effect when a booking is confirmed.
4. Planning and Service Fees
Planning, research, coordination, booking or administrative fees may apply. Applicable charges and payment timing will be disclosed before authorization of paid services.
5. Payments
Payments are final and non-refundable under our standard policy except where required by applicable law or expressly agreed in writing. Our Payment & Cancellation Policy is incorporated into these Terms.
6. Cancellations and Changes
Voluntary cancellations ordinarily do not entitle customers to cash refunds. Eligible future travel credits may be available for use within 12 months after cancellation, less applicable deductions, subject to supplier restrictions and our Payment & Cancellation Policy.
7. Travel Suppliers
Airlines, hotels, charter operators, cruise lines and transportation providers set their own terms. Voyanti Global does not necessarily operate or control these services.
8. Private Jet Charter
Voyanti Global is not an aircraft owner or direct air carrier. Charter flights are subject to appropriately authorized third-party operators and their pricing, availability, operating and cancellation terms.
9. Travel Documents
Travelers are responsible for passports, visas, identification, entry requirements and reviewing applicable travel advisories.
10. Accuracy of Information
Customers must provide accurate booking and traveler details. Corrections or changes may incur charges.
11. Travel Insurance
Travel insurance may be recommended or made available through an appropriate provider. Coverage and claims are governed by the insurer’s policy.
12. Events Beyond Our Control
Weather, government action, supplier disruption and other events may affect services. Available remedies depend on supplier terms and applicable law.
13. Liability
To the extent permitted by law, Voyanti Global is not responsible for independent acts or omissions of third-party suppliers. Nothing excludes rights or liability that cannot lawfully be excluded.
14. Corporate Agreements
Separate signed corporate agreements may govern service scope and responsibilities, and control where expressly specified and legally permitted.
15. Website Use
Visitors must not submit fraudulent inquiries, misuse the website or interfere with its operation.
16. Privacy
Personal information is handled under our Privacy Policy.
17. Updates
Updated terms will be posted online and apply prospectively as permitted by law. Existing confirmed purchases remain subject to their applicable contractual terms unless lawfully modified.
18. Contact
Voyanti Global LLC · travel@voyantiglobal.com · (917) 500-0566 · voyantiglobal.com
Customer Responsibilities
You agree to provide accurate information, promptly review proposals and confirmations, identify accessibility or special-assistance needs, and communicate changes in time for us to relay them to suppliers. Any person submitting a request for other travelers represents that they are authorized to share the information needed for the request.
Electronic Communications
You consent to receiving communications related to your inquiry or authorized services at the contact information you provide. Promotional messages, if any, will be subject to separate consent and applicable law. Email is not guaranteed to be secure; do not submit full payment-card numbers or sensitive identity documents through general inquiry forms.
Disputes and Applicable Law
Please contact travel@voyantiglobal.com first so we can review a service concern. Any dispute resolution, governing-law, or forum terms in a separately executed agreement apply only to the extent legally enforceable. Nothing here limits mandatory consumer protections or statutory rights.